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If a product is labeled “Price Guarantee”, it means you can purchase it at the cheapest price of year, the same as Black Friday. And we promise a price difference refund if it’s cheaper on Black Friday. Guidelines: 1. Price Guarantee protects till November 30 and applications shall be submitted before that date. 2. Customers shall claim the refund of price difference only on Rotita APP. 3. Only dispatched orders are covered by the policy. 4. Price difference will be refunded to Rotita account balance. 5. Prices are converted according to the exchange rate at the time of purchase. Please note that there might be slight difference in your refundable amount due to currency exchange rate.
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1. Pre-order means "You can place an order for an item that has not yet been released."
2. For Pre-order items, we offer UP TO 35% OFF for only 5 days.
3. A successful Pre-Order must meet our order volume goal. If the goal is not met 15 pcs within 5-day period, Pre-Order will fail.
4. If the Pre-Order goal is met 15 pcs, orders will be processed and items will be shipped on the expected Ship Date.
5. In case of a failed Pre-Order, payment will be refunded to your Rotita store account at the end of the Pre-Order period.
6. All pre-order items enjoy free standard shipping, without minimum order. Pre-items and other items will be separated into different orders compulsorily.
PRE ORDER GUIDANCE
Pre Order Items cannot be combined with coupon codes.
Each batch should be completely filled to ship the order with the confirmation email. If the order is not succeed, your pre-order items will be automatically cancelled. Refund will be issued in 24 hours.